Rewarding Every Moment

Premium Digital Rewards Platform for Retail Businesses

ScratchX helps retailers transform ordinary customer interactions into rewarding experiences customers genuinely enjoy — bringing them back, again and again.

Start Rewarding Customers → See How It Works

● No app required WhatsApp-ready sharing · Built for retail campaigns

ScratchXReward

Scratch Here

You unlocked

20% OFF on your next visit

Reward redeemed in store

Campaign running 1,284 scratches

The Retail Gap

Why most retailers struggle to bring customers back

Acquisition is expensive, loyalty cards feel outdated, and the moments after a purchase are mostly silent. That silence is where retention dies.

↺

Low Repeat Customers

Most shoppers visit once and never come back — without a reason to return.

♡

Weak Loyalty Programs

Punch cards and points feel slow, forgettable and uninspiring to modern buyers.

Expensive Marketing

Paid ads keep getting pricier while returns shrink and attention spans drop.

Silent Post-Purchase

After the bill is paid, the conversation ends. No engagement, no excitement, no return.

The Solution

Turn every purchase into a moment of delight

ScratchX replaces forgettable receipts and dusty loyalty cards with premium digital scratch-card rewards. Customers feel a small thrill at the checkout — and that thrill becomes the reason they return.

See how it works Talk to sales

Diwali Campaign

Live · 1,284 scratches

78%

Repeat visit rate+32%

Avg. reward redemption4.2 days

Customer satisfaction★ 4.8

How It Works

Give Customers a Reason to Come Back Before They Leave

A simple checkout-to-comeback loop designed for busy retailers and mobile-first customers.

Customer Makes a Purchase

The reward journey starts immediately after checkout, online or in store.

Scan QR

The customer scans a QR code to open the digital scratch reward on their phone.

Scratch & Reveal

They scratch the card, unlock the offer, and see a clear reward tied to your campaign.

Customer Returns

The reward creates urgency, delight, and a measurable reason to visit again.

A Real Retail Moment

Meet Riya. She walked in once. Now she's a regular.

Riya picks up her favorite skincare set at a boutique. Instead of a plain receipt, she gets a beautifully designed digital scratch card on her phone. She taps. She scratches. She reveals — Flat 20% OFF on your next purchase.

Six days later, she's back in store — and she brings a friend. A small moment of delight just turned into two transactions and a story she'll retell.

Day 0 · PurchaseRiya checks out at the counter

Day 0 · Reward SentScratch card lands on her phone instantly

Day 0 · Reveal"Flat 20% OFF on your next purchase"

Day 6 · ReturnsRiya redeems and brings a friend along

Why Retailers Choose ScratchX

Built for repeat business, designed for delight

↻

Increase Repeat Customers

Give every shopper a reason to come back — automatically, after every purchase.

✦

Exciting Customer Experiences

Replace forgettable receipts with premium scratch-card moments customers love to share.

◐

Modern Customer Engagement

Reach customers on their phones — no app, no friction, no learning curve.

≡

Easy Campaign Management

Launch, edit and track campaigns from a clean dashboard built for busy teams.

♡

Strengthen Brand Loyalty

Move beyond points. Build an emotional connection that lasts beyond the transaction.

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Improve Sales Opportunities

Every reward redemption is a new chance to upsell, cross-sell and grow basket size.

Why Repeat Customers Matter

Growth doesn't come from more visitors. It comes from more returns.

Repeat customers spend more, refer more, and cost a fraction of what new customers cost to acquire. ScratchX is the lightweight growth engine that turns one purchase into many — without the ad spend, without the complexity.

Start with ScratchX

5×

cheaper to retain than acquire

+67%

more spend by repeat buyers

3.2×

higher engagement vs. SMS coupons

90s

to launch a new campaign

Our Vision

“Rewards should feel exciting, not transactional. Every customer deserves a small moment of delight, and every retailer deserves the loyalty that follows.”

The ScratchX team

Simple Pricing

Plans that grow with you

No hidden fees. No per-customer charges. Pick the plan that fits your store today.

Core

Single Store

Perfect for retailers getting started with rewards.

30% off

^₹2,099

one-time

✓ Unlimited campaigns
✓ Unlimited scratch cards / quarter
✓ Customer database
✓ 3 team members
✓ Basic analytics & insights
✓ Custom branding
✓ Priority support
– Multi-store management
– WhatsApp integration

	Core	Smart
Campaigns & Rewards
Campaigns	Unlimited	Unlimited
Scratch Cards	Unlimited	Unlimited
Reward Management	✓	✓
ScratchX Studio	Templates	Canva Pro
Team & Stores
Team Members	3 members	3 / store
Multi-Store	—	1 + 4₹199 / extra store
Analytics & Insights
Customer Insights	Basic	Advanced
Analytics Dashboard	Basic	Advanced
Smart Segmentation	—	✓
Export Reports	✓	✓
Automation & Integrations
Automation	Basic	Advanced
WhatsApp Integration	Add-on	✓
API Access	—	Soon
Platform & Support
Custom Branding	✓	✓
Customer Database	✓	✓
Fraud Protection	—	✓
Priority Support	✓	✓

Turn Every Purchase Into a Repeat-Customer Opportunity

Share a few details and our team can connect with you about launching your first ScratchX campaign.